This document sets forth the terms and conditions, privacy practices, and use of cookies for the website of THE BALANCE (referred to as “the Website”). By accessing and using the Website, you acknowledge and agree to the terms and practices outlined herein. We recommend that you carefully review this document.


  1. Information Accuracy: The content provided on the Website, including any medical information, is intended for general informational purposes only. While we make reasonable efforts to ensure the accuracy, currency, and completeness of the information, we cannot guarantee its reliability or suitability for any particular purpose. Users of the Website should exercise their own judgment and consult qualified healthcare professionals for specific medical advice or information.
  2. Not Medical Advice: The information provided on the Website is not a substitute for professional medical advice, diagnosis, or treatment. It should not be solely relied upon for making medical decisions. Always seek the guidance of qualified healthcare professionals for personalized advice regarding your specific medical condition or situation.
  3. No Doctor-Patient Relationship: The use of the Website does not establish a doctor-patient relationship between users and THE BALANCE or any healthcare professionals associated with the Website. Any communication or interaction with THE BALANCE through the Website does not create a confidential or privileged relationship.
  4. External Links: The Website may contain links to third-party websites or resources for informational purposes. THE BALANCE does not endorse or assume responsibility for the content, accuracy, or reliability of any third-party websites or resources linked to the Website. Visiting such linked websites is at your own risk.
  5. Limitation of Liability: THE BALANCE, its affiliates, and their respective directors, officers, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or reliance on its content, including any medical information.

Privacy Policy

  1. Information We Collect: We may collect personal information, such as your name, email address, contact number, and billing information, when you interact with the Website or use our services. We may also collect non-personal information, such as your IP address, browser type, operating system, and pages visited, for analytical and improvement purposes.
  2. Use of Information: We use the collected information to provide and improve our services, respond to inquiries, fulfill requests, and communicate with you. We may also use your information for marketing and promotional purposes with your consent.
  3. Information Sharing: We may share your personal information with trusted service providers who assist us in delivering our services. We may also disclose information as required by law or to respond to lawful requests from public authorities.
  4. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.
  5. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Cookies Policy

  1. Cookies Usage: The Website uses cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic. By continuing to use the Website, you consent to the use of cookies as described in this policy.
  2. Types of Cookies: We use essential cookies for website functionality, analytical/performance cookies for website analysis, and functional cookies for personalized features. We may also use third-party cookies subject to their respective privacy policies.
  3. Managing Cookies: You can manage or disable cookies through your browser settings. However, blocking or deleting cookies may impact your browsing experience and limit certain features on the Website.
  4. Third-Party Links: The Website may contain links to third-party websites that have their own cookies policies. We do not endorse or assume responsibility for the cookies used by these third-party websites.

Data Protection and Privacy: We are committed to protecting your data and privacy. For more detailed information on our data practices, including how we collect, use, protect, and disclose your personal information, please refer to our full Privacy Policy.

Contact Us: If you have any questions, concerns, or requests regarding this document, our privacy practices, or the use of cookies on the Website, please contact us at We will make reasonable efforts to address your inquiries and provide assistance.

These Terms and Privacy are governed by Swiss law.